Category: Operational Design

Solve for (Operational Design)

Operational Design is a cognitive process that defines why your business operations exist, and how to best achieve your “why”. Solve for (X) has broken it into the following elements:

Purpose – How you define the “why” of your business
Mindset – How you see the business
Advantage – How you are different
Structure – How you differentiate with organization and operations
Systems – How you get work done
Controls – How you operate
Innovation – How you stay ahead, with the current model
Renewal – How you see, disrupt, and better deliver your “why”

The elements are critical building blocks in the framework of operational design. Together they ensure that your operations are aligned. Also, your operations will be effective, and will deliver on your promise to the customer.

Your organization has different maturity levels in each area. Which element is currently holding you back?

So… What is your X?

May 15, 2018March 9, 2025Controls, Operational Design, Systems

The Secret about Multitasking and Multi-Teaming

I recently read the following article in Harvard Business Review (HBR): THE OVERCOMMITTED ORGANIZATION: WHY IT’S HARD TO SHARE PEOPLE ACROSS MULTIPLE TEAMS — AND WHAT TO DO ABOUT IT BY MARK MORTENSEN AND HEIDI K. GARDNER Sept. – Oct. 2017 The main points raised: – Multi-teaming is the practice of sharing resources across multiple projects – Developed in an effort […]